Healthcare Customer Care Specialist
Archipelago Health Systems
Quezon City, Metro Manila
BPO and Customer Service
Archipelago Health Systems is hiring a Healthcare Customer Care Specialist based in Quezon City, Metro Manila.Assist patients with appointments, service questions, records coordination, and care navigation.Key respons…
Job
Healthcare Customer Care Specialist
Quezon City, Metro Manila
BPO and Customer Service
Healthcare and Pharmaceuticals
Job overview
Archipelago Health Systems is hiring a Healthcare Customer Care Specialist based in Quezon City, Metro Manila.Assist patients with appointments, service questions, records coordination, and care navigation.Key respons…
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Complete job description
Archipelago Health Systems is hiring a Healthcare Customer Care Specialist based in Quezon City, Metro Manila.Assist patients with appointments, service questions, records coordination, and care navigation.Key responsibilitiesDeliver accurate, timely work aligned with team goals and service standards.Coordinate with colleagues and stakeholders, document progress, and resolve issues proactively.Use appropriate tools and data to improve quality, efficiency, and customer outcomes.Follow company policies, security requirements, and Philippine workplace regulations.QualificationsRelevant education, training, or practical experience for the position.Working knowledge of Customer Service, English Communication, Data Entry.Clear communication, dependable follow-through, and the ability to work with a team.Applicants from diverse backgrounds and qualified career shifters are welcome.What we offerCompetitive salary, statutory benefits, structured onboarding, and skills development.A respectful workplace with clear performance expectations and growth opportunities.
Required skills
Customer Service
English Communication
Data Entry